The Cost Of Voicemail
Many Psychiatrists depend solely on their office voicemail for all patient communications. It's a common practice across the country to allow every phone call to go to voicemail and then, when time allows, listen to numerous voicemail messages and attempt to return multiple phone calls. But how much uncompensated time have you spent over the years leaving voicemail messages for people who first left a voicemail message for you? The "phone tag" process sometimes lasts several rounds before finally connecting with what is probably by now, a slightly frustrated caller.
The answer is not to hire an expensive office assistant to come in and take over that responsibility. That "solution" defeats the purpose of having a solo practice with minimal overhead. An answering service is not the answer either; although such a service is more cost effective, it, by its very definition, is simply an answering machine, unable to take care of the many patient needs that an in-office assistant would easily handle. So, what IS the answer?
Remotely Speaking, LLC offers a unique approach to practice management and is revolutionizing the way psychiatric (and other medical practices) are operated. Independent mental health practices are often operated with little to no support staff. The responsibility of managing all aspects of the practice rests with the busy doctor or their office manager. Many of those responsibilities involve routine patient needs and inquiries that could effectively be handled by an assistant -- yet the cost and time involved in hiring and training an assistant is often prohibitive. We have eliminated the expense and time involved, and provide you with a highly skilled Patient Care Coordinator at a fraction of the cost of an in-house employee. Your Patient Care Coordinator is assigned specifically to your practice, tailoring the service to meet your individual needs, and your patients will appreciate speaking directly to your polite professional assistant rather than your answering machine.
We offer each prospective new client a one-week FREE TRIAL of our services. There is no obligation to continue the service if you are not 100% satisfied. Please call or email us today to set up your free trial period.
