Frequently Asked Questions:
No, Remotely Speaking is not an answering service! Unlike answering services who have multiple staff members answering your phone calls, our psychiatry-focused service provides you with one HIPAA certified professional who is skilled to handle all administrative tasks. This individual answers phone calls, responds to faxes, emails, and patient portal notifications, handles prescription requests, prior authorizations, and more. Your PCA handles all aspects of patient communication.
Yes! You will be assigned a Patient Care Administrator who will learn your practice and your patients. Your routine, your schedule, all done the way you like it.
Yes, every employee is HIPAA certified and all programs used are compliant.
Yes! Your PCA simply logs into your existing software, and we provide you with our HIPAA compliant communication program. By forwarding your phone line to the desk of your PCA, they can speak to your patients in real time.
Our business is owned and fully operated in the United States of America. All Patient Care Administrators are in the United States. Bilingual PCAs may be available upon request.
No, our PCAs are employed by Remotely Speaking, so you have no tax liabilities for their services.
No, our service does not require an annual contract.
Experience Remotely Speaking with a Free Trial
We offer each prospective new client a one-week free trial of our Patient Care Administrator services. There is no obligation to continue the service if you are not 100% satisfied.
Please fill out our contact form or give us a call to start your trial.